PRIVACY POLICY

Collection of Personal Data

Carolina & Co. may request information from our clients on a voluntary basis for direct marketing purposes, such as notifying them of price changes, offering discounts, inviting them to participate in contests, or sending other promotional messages. You are free to decline these requests at any time.

It is our duty to protect your data, and we take that responsibility seriously. We will always inform you about how we use your information.

How and Why We Use Your Personal Data

Every time a user or visitor accesses www.carolinascompany.com (the Site), our servers automatically recognize and store information that may be considered personal data, such as the IP address of the visitor’s machine.

In our forms, the information a visitor may provide includes:

• First Name
• Last Name
• Email Address
• Phone Number
• Any additional details provided by the customer in an open section, such as location, event dates, or special requirements.

The user can modify this information at any time, and it will be used to tailor promotions and notifications based on the preferences specified by the user.

We use this information to understand traffic patterns on the Site for purposes such as improving user experience. Your computer provides this information automatically every time you connect unless you have enabled blocking technology available in some browsers.

When you visit the Site, we may use “cookies,” which store certain user information on your computer and allow us to personalize your experience to better suit your interests and preferences, or simply to make it easier for you to access and use the services.

Most browsers allow you to delete cookies from your computer’s hard drive, block the acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or delete cookies, we will not be able to restore any settings or personalization that you had previously specified, and our ability to customize your online experience will be limited. Please refer to your browser’s instructions for more information about these features.

ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to access, rectify, cancel your personal data, and oppose the processing of your data or revoke the consent you have given us, through the procedures that Carolina & Co. has implemented in compliance with the provisions of the Mexican Ley Federal de Protección de Datos Personales en Posesión de los Particulares which freely translates as Protection of Privacy and Personal Data Held by Private Parties Law Act, its bylaws and other applicable regulations.

Please submit a written request (ARCO rights exercise request) addressed to our Personal Data Department at carolinasandcompany@gmail.com, or send a written request to:

Business Address —- Playa del Carmen, Quintana Roo, Mexico, containing the following information:

1. Name of the data owner
2. Address or email address to send the response
3. Documents proving identity or authorization to represent the owner
4. Description of the personal data subject to ARCO rights
5. Any other information that helps locate the personal data and respond to the request

Limitation of Use and Disclosure of Information

Occasionally, your data may be used for marketing activities, for example:

In our promotional program, Carolina & Co. is the sole entity with access to the information collected. Promotional emails are sent only to registered contacts, and you may modify your subscription preferences at any time.

Emails may include offers from third-party business partners.

You can opt out of the email promotion service at any time.

Confidentiality for Minors

Carolina & Co. does not request personal information from minors. Minors must always obtain permission from their parents before sending personal information to any online user.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor had accessed the other site.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content, including tracking if you have an account and are logged into that website.

Changes to the Privacy Policy

We reserve the right to modify or change the Privacy Policy at any time, in accordance with changes in local laws. These modifications will be available through the following means: on our website www.carolinascompany.com under the Privacy Policy section or via the last email address you provided to us.

Acceptance of the Terms

This Privacy Statement is subject to the terms and conditions of Carolina & Co., which constitute a legal agreement between the user and Carolina & Co.

If you use the services of Carolina & Co. on any of our websites, it means that you have read, understood, and agreed to the terms outlined. If you do not agree, you should not provide any personal information or use Carolina & Co.’s services.

If you would like to stop receiving promotional messages from us, you can request it at:

Business Address —- Playa del Carmen, Quintana Roo, Mexico, Monday to Friday from 9:00 AM to 6:00 PM or via email at carolinasandcompany@gmail.com.